Level 3

Business Administrator

Business Administrators working in an clean, modern office.

Kickstart your career with a Business Administrator Apprenticeship

Role Profile

The Level 3 Business Administrator programme expands on Level 2 foundations, developing a deeper understanding of project coordination, stakeholder engagement, process improvement, and business communication. Learners can gain experience using AI-enhanced tools, data analysis, and digital collaboration platforms to increase efficiency and support operational success across departments.

Details
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Qualification Level

Level 3 – Advanced Apprenticeship
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Training Duration

8 – 12 months
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Training Method

Online
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Programme Length

14 – 18 months
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Coaching

Learning & Development Mentor
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Breakdown of Course Content

Level 3

Business Fundamentals and Organisational Context

Covers the core principles of how businesses function, including organisational purpose, structure, values, and the influence of external factors such as politics and the economy. Learners will also explore business finances, change management, and basic project management.

Level 3

Effective Communication and Stakeholder Engagement

Focuses on developing verbal, written, and digital communication skills for various business contexts. It also includes managing stakeholder relationships -both internal and external – and tailoring messages appropriately across channels, including social media.

Level 3

Administrative Operations and Document Management

Teaches best practices for producing accurate, professional documents and records (emails, reports, proposals). It includes data handling, confidentiality, and how to review or coach others on document production.

Level 3

IT Systems and Digital Competency

Covers the use of IT systems like Microsoft Office for communication, data management, financial processes, and problem-solving. Apprentices will learn how to choose and apply digital tools effectively for specific business tasks.

Level 3

Planning, Prioritisation and Project Support

Explores techniques for managing time, resources, and logistics. Includes planning meetings, taking minutes, booking travel, and supporting small projects using tools and methodologies for effective delivery and monitoring.

Level 3

Decision Making and Process Improvement

Builds skills in making sound, evidence-based decisions. Learners explore how to analyse existing processes, suggest improvements, and support change initiatives. Emphasis is placed on critical thinking and quality management.

Level 3

Professionalism and Personal Development

Develops core behaviours required in the workplace, such as integrity, adaptability, initiative, and accountability. Encourages self-reflection, continuous improvement, and resilience in response to feedback and change.

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Progression Pathway & Typical Job Roles

Level 3 – Advanced Apprenticeship Business Administrator Apprenticeship
Administrative Assistant
Project Coordinator
Administration Team Leader
Office Manager
Personal Assistant

Successful completion prepares learners for progression into lead administrative, office management, or operational coordination roles, or further development into leadership or project management qualifications.

Ready to kickstart your career in Business Administration?

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