This apprenticeship is designed to help organisations unlock efficiency, reduce manual processes, and embed AI into everyday operations. EMA goes beyond theory, works with specialists, and focuses on practical implementation so apprentices can deliver real business improvements and provide the biggest Return on Investment (ROI). Whether you’re looking to upskill your workforce or bring in new talent, this apprenticeship helps your business work smarter, faster, and more effectively.
Qualification Level
Level 4 – HigherTraining Duration
12 monthsTraining Method
Online or face-to-face delivery options availableProgramme Length
12 – 15 monthsCoaching
Learning & Development MentorThis module introduces artificial intelligence and machine learning, covering key concepts, terminology, and real-world applications. It explores how AI can be used to identify opportunities and add value within a business context.
1This module focuses on mapping current business processes, identifying inefficiencies and bottlenecks, and designing improved workflows to enhance efficiency, productivity, and overall business performance.
2This module explores using low-code/no-code platforms (e.g. Power Automate, Zapier) to build automated workflows and integrate systems and tools, enabling more efficient processes and streamlined operations across the business.
3This module explores how data can identify automation opportunities, covering basic data handling and interpretation to support smarter, data-driven decision-making across the business.
4This module covers data protection, GDPR, and governance, alongside bias, transparency, and ethical considerations, supporting the safe and compliant implementation of AI within a business context.
5This module focuses on supporting teams through digital change, effectively communicating new processes, and embedding AI and automation into the business culture for lasting adoption and impact.
6This module guides learners in delivering a real AI or automation solution, demonstrating measurable business impact, and preparing effectively for their End-Point Assessment.
7Apprentices will gain the confidence and capability to:
All learning is applied directly in the workplace, ensuring immediate return on investment.
No prior AI or coding experience is required.

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